{"id":15698,"date":"2025-06-13T07:06:26","date_gmt":"2025-06-13T07:06:26","guid":{"rendered":"https:\/\/joyvibetoys.com\/?page_id=15698"},"modified":"2025-08-01T19:28:14","modified_gmt":"2025-08-01T19:28:14","slug":"help-center","status":"publish","type":"page","link":"https:\/\/joyvibetoys.com\/ja\/help-center\/","title":{"rendered":"\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15698\" class=\"elementor elementor-15698\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4e13ef0 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"4e13ef0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c5c95c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"2c5c95c\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Hi there, how can we help you?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0af6a77 e-flex e-con-boxed e-con e-parent\" data-id=\"0af6a77\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0255771 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"0255771\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"2447217\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-24472171\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-24472171\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOrder\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-24472172\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-24472172\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tShipping \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-24472173\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-24472173\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAccount\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-24472174\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-24472174\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAfter-sales\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-24472175\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-24472175\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tActive\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-24472171\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-24472171\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-d803d9a e-con-full e-flex e-con e-child\" data-id=\"d803d9a\" data-element_type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2d2a7bd e-flex e-con-boxed e-con e-child\" data-id=\"2d2a7bd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac8e1c6 elementor-widget elementor-widget-wd_popup\" data-id=\"ac8e1c6\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-order1\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tFrequently questions about payment\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-order1\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-15706-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-15706.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15706\" class=\"elementor elementor-15706\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dcb55b e-flex e-con-boxed e-con e-parent\" data-id=\"9dcb55b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b4ffbc wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"6b4ffbc\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Frequently questions about payment<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<h3>1. Why Was My Order Not Successfully Paid?<\/h3><h3>Payment failures can occur for various reasons, including but not limited to:<\/h3><p>1) Bank's payment security protection;<\/p><p>2) Network error;<\/p><p>3) Cookie issues;<\/p><p>4) Insufficient funds;<\/p><p>5) Expired card;<\/p><p>6) Incomplete or incorrect card number;<\/p><h4>\u00a0<\/h4><h4>Here are some suggestions that might help you successfully complete your payment:<\/h4><p><b>1) Contact your bank<\/b>\u00a0\u2013 Inform them that the transaction is authorized by you and request payment approval;<\/p><p><b>2) Retry after 24 hours<\/b>\u00a0\u2013 If you have attempted payment three times with the same card, please wait 24 hours before trying again or use a different card;<\/p><p><b>3) Refresh &amp; clear cookies<\/b>\u00a0\u2013 Reload the page or clear your browser\u2019s cookies before attempting payment again;<\/p><p><b>4) Check card details &amp; balance<\/b>\u00a0\u2013 Ensure your card is active, has sufficient funds, and that the card number is entered correctly;<\/p><p><b>5) Use PayPal as an alternative<\/b>\u00a0\u2013 If credit card payment is unsuccessful, you can also complete the payment via PayPal;<\/p><h3>2. How Do I Cancel My Order?<\/h3><p>If you need to change or cancel your order, please contact Joyvibetoys at <b>service@joyvibetoys.com<\/b>\u00a0within 24 hours of your purchase. We will confirm whether your order can be canceled or changed and get back to you as soon as possible.<\/p><p>In most cases, orders are processed and shipped the same day to ensure fast delivery. Therefore, it may not be possible to cancel or change an order once it has been submitted.<\/p><h3>3. Can't Find an Answer to Your Question?<\/h3><p>If you couldn't find the answer to your question on our site, please feel free to contact us:<\/p><p><b>Email:<\/b> service@joyvibetoys.com;<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-735f54b e-flex e-con-boxed e-con e-child\" data-id=\"735f54b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28d6c68 elementor-widget elementor-widget-wd_popup\" data-id=\"28d6c68\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-order3\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tAbout anonymous orders\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-order3\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-16222-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-16222.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16222\" class=\"elementor elementor-16222\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4af89e2 e-flex e-con-boxed e-con e-parent\" data-id=\"4af89e2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b914db8 e-flex e-con-boxed e-con e-parent\" data-id=\"b914db8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-071f4a0 elementor-widget elementor-widget-wd_text_block\" data-id=\"071f4a0\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">About anonymous orders<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h4><b>About anonymous orders<\/b><\/h4><br><h4>Q1: How to check my order?<\/h4><p>- You can check your order and logistics information in the Joyvibetoys member center as long as you haven't changed your browser or device. Orders placed within the past month will be visible in 'Orders' (no login required).<\/p><img decoding=\"async\" src=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/2025\/08\/jittu.png\" style=\"width:500px;height:auto;\"><br><h4><br><\/h4><h4>Q2 : Why can't I locate my order?<\/h4><p>-Your anonymous orders won't be automatically associated with your registered account if you placed an order before registering. Therefore, if you made anonymous orders prior to registration and would like to access them, please reach out to our customer service team at service@joyvibetoys.com for assistance. They will help link your previous orders to your registered account. For orders placed after registration, they will automatically be linked to your account.<\/p><h4>Q3 : Why can't I track my order?<\/h4><p>There are several scenarios where tracking logistics may not be available:<\/p><p>\u25cf The product hasn't been shipped yet.<\/p><p>\u25cf The product is prepared for shipping, but the tracking number hasn't been generated.<\/p><p>\u25cf The product is currently out of stock in the local warehouse.<\/p><p>\u25cf Delay due to system updates.<\/p><p>\u25cf Mismatched or incorrect tracking links or numbers.<\/p><p>If you wish to receive the most up-to-date and specific information about your order's status, please don't hesitate to contact our customer service team at service@joyvibetoys.com.<\/p><br><h4>Joyvibetoys prioritize customer privacy, so we recommend that you consider becoming a member.When you register, your privacy remains secure on our website. By signing up, you'll unlock additional benefits, such as:<\/h4><br><h4>Get&nbsp;15% off&nbsp;in your first order<br>Get $1 in Reward Points ready to spend now<br>Get 1 year warranty of your order<br>Get the latest product discount offers<br>Check out faster\n<\/h4><p>...<\/p><p>Please note:\n<\/p><p>\u25cf If your IP address changes or cookies are cleared, your order may not be visible.\n<\/p><p>\u25cf Orders may not be visible if the local cache exceeds a 2-week limit.\n<\/p><p>\u25cf Anonymous orders are verified based on a generated local ID, which has a specific time limit. Changes to your browser, cookie clearance, or the presence of certain plug-ins may disrupt this matching process.\n<\/p><p>\u25cf Alternatively, you can register as a user, and once your email address is verified, all your orders will be automatically linked to your account.<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-24472172\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-24472172\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-c3ead66 e-con-full e-flex e-con e-child\" data-id=\"c3ead66\" data-element_type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-965b937 e-flex e-con-boxed e-con e-child\" data-id=\"965b937\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a00587e elementor-widget elementor-widget-wd_popup\" data-id=\"a00587e\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-shipping1\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\t\u614e\u91cd\u306a\u914d\u9054\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-shipping1\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21279-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21279.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21279\" class=\"elementor elementor-21279\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-efd6468 e-flex e-con-boxed e-con e-parent\" data-id=\"efd6468\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4700e79 elementor-widget elementor-widget-wd_text_block\" data-id=\"4700e79\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">\u614e\u91cd\u306a\u914d\u9054<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><p>Welcome to Joyvibetoys! We are committed to providing you with high quality products and respecting your privacy. This Discreet Delivery Policy is designed to ensure that your shopping privacy is fully respected and protected. Please read the following Discreet Delivery Policy.<\/p><br><h4>1. Packaging Standards<\/h4><br><p>Joyvibetoys follows strict packaging standards to protect products during shipping.<br><br>(1) Tough packaging materials are selected to reduce the risk of damage during shipping.<br><br>(2) Appropriate packaging is selected based on the type and size of products ordered. Large or multiple items are packaged in plain brown boxes, while small items are placed in padded bubble mailers.<br><br>(3) Sensitive information, including product names, contents, and usage, will not be displayed directly on the package.<b><br><br><\/b><\/p><h4>2. Marking and Labeling<\/h4><p><br>Only necessary information is marked on the package, which typically includes the names and addresses of the recipient and sender, tracking numbers, and the name of the shipping company.<br><\/p><h4><br>3. Privacy Policy<\/h4><p><br>Joyvibetoys ensures that there are no obvious logos or identifying information on the packaging to protect the privacy of the customer's purchase.<b><br><\/b><\/p><h4><br>4. Secure Shipping<\/h4><p><br>Joyvibetoys selects shipping partners, such as USPS and UPS, that handle products with care to ensure they are properly protected during shipping.<b><br><\/b><\/p><h4><br>5. Customer Service<\/h4><p><br>Customers who have concerns about packaging can contact the customer service department at service@joyvibetoys.com for assistance.<br><\/p><h4><br>6. Update Policy<\/h4><p><br>Joyvibetoys reserves the right to update the Discreet Delivery Policy to reflect changes in company policy, and any updates will be posted on this website.<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d59363c e-flex e-con-boxed e-con e-child\" data-id=\"d59363c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5536424 elementor-widget elementor-widget-wd_popup\" data-id=\"5536424\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-shipping2\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\t\u914d\u9001\u306b\u3064\u3044\u3066\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-shipping2\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21282-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21282.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21282\" class=\"elementor elementor-21282\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-305c46e e-flex e-con-boxed e-con e-parent\" data-id=\"305c46e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a22778 elementor-widget elementor-widget-wd_text_block\" data-id=\"9a22778\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">\u914d\u9001\u306b\u3064\u3044\u3066<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h3><br>\n\n<\/h3><h3>\n\n1. Warehouse Locations&nbsp;<\/h3><p>(1) We have two main warehouses in the United States: one in <b>California<\/b> and the other in <b>New Jersey<\/b>. We'll choose the shipping warehouse based on inventory and your delivery address to ensure your order reaches you as quickly as possible.<\/p><p>&nbsp;(2) We also operate warehouses in <b>Germany<\/b>, <b>China<\/b>, and <b>the United Kingdom<\/b>. The UK and German warehouses primarily serve local customers, while the Chinese warehouse is used for handling urgent out-of-stock shipments.&nbsp;<\/p><br><h3>\n\n2. Countries We Deliver To&nbsp;<\/h3><p>We deliver to the United States, United Kingdom, Germany, France, Italy, Denmark, and Sweden. Your order will ship from the US, UK, German, or Chinese warehouse, depending on your location. <br><\/p><br><h3>\n\n3. Shipping to APO\/FPO and PO Box Addresses&nbsp;<\/h3><p><b>We can ship to APO\/FPO and other military addresses, as well as PO Boxes. When filling out APO\/FPO address details:&nbsp;<\/b><\/p><p><b>(1) Recipient Name: <\/b>For APO and FPO, you may include the recipient's military rank. For DPO, do not include the military rank.<\/p><p><b>(2) Address Line: <\/b>Be sure to include the Unit and Box Number.&nbsp;<\/p><p><b>(3) City: <\/b>Enter APO, FPO, or DPO.<\/p><p><b>(4) State: <\/b>Select one of AA\/AE\/AP.<\/p><p><b>(5) State Codes:<\/b> AA (Armed Forces Americas), AE (Armed Forces Europe), AP (Armed Forces Pacific).<\/p><br>\n\n<h3>4. Shipping Methods and Costs&nbsp;<\/h3><p>We offer free shipping on all orders <b>over $69<\/b>. For other orders, please refer to the shipping details on our website. Shipping methods include USPS, UPS, FEDEX, YANWEN, and others, but at this time, we do not allow customers to choose a specific shipping carrier. Orders shipped via YANWEN will be handed off to USPS or ONTRAC for final delivery. <br><\/p><p><b><br><\/b><\/p>\n\n<h3>5. Order Processing Time&nbsp;<\/h3><p><b>The processing time for your order can vary:<\/b><\/p><p>&nbsp;(1) If the item is in stock, it will ship within 24-48 hours on weekdays. Orders placed on weekends may ship the following Monday.<\/p><p>&nbsp;(2) If the item is out of stock or a pre-sale item, we may transfer it from our warehouse in China, which can take at least an additional week. If you need your order urgently, please contact customer service for an estimated delay.<\/p><p>&nbsp;(3) Please note that weekends and holidays are not considered business days by us or our shipping partners. Holidays, such as Christmas and Chinese New Year, may cause slight delays in delivery (typically 2-3 days). Customer service responses may also be slightly delayed during these times, but we'll get back to you as soon as possible. <br><\/p><br><h3>\n\n6. Order Tracking&nbsp;<\/h3><p>(1) Once your order has shipped, you'll receive an email with a tracking number and a link to track your package.<\/p><br><h3>\n\n7. Changing Your Delivery Address<\/h3><p>(1) If you notice that your shipping address is incorrect, please contact our customer service (<b>service@joyvibetoys.com<\/b>) within 24 hours. We'll do our best to update the address before the order is shipped.&nbsp;<\/p><p>(2) Please note that we cannot change the shipping address once the order has been shipped. In that case, you may need to contact your local post office to redirect the package. <br><\/p><br>\n\n<h3>8. Is My Package Discreet?<\/h3><p>Your privacy is our priority. All orders are shipped in plain packaging with no indication of the contents. The package will not display \"Joyvibetoys\" or our logo. Only the necessary shipping information, such as addresses, will be visible. For more details on our discreet packaging, please visit our \"<b><a href=\"https:\/\/joyvibetoys.com\/ja\/discreet-delivery\/\">\u614e\u91cd\u306a\u914d\u9054<\/a><\/b><b><\/b>\" page. <br><\/p><br><h3>\n\n9. What Happens If I'm Not Home When My Package Arrives?<\/h3><p>(1) If you're not home when your package is delivered, the carrier will try to leave it in a safe location. If that\u2019s not possible, you'll receive an email or a card in your mailbox with the next steps.<\/p><p>(2) If your package is taken to a local delivery office, it will be held for 10 days before being returned to us. Please bring the delivery notification (card, SMS, email, etc.) and a photo ID matching the delivery address when picking up your order in person.&nbsp;<\/p><p>(3) To avoid any issues, we recommend keeping an eye on your order's tracking status after it ships.\n\n<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-104705f e-flex e-con-boxed e-con e-parent\" data-id=\"104705f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0098690 e-flex e-con-boxed e-con e-child\" data-id=\"0098690\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e46afd6 elementor-widget elementor-widget-wd_popup\" data-id=\"e46afd6\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-shipping3\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tWhich places do you deliver to?\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-shipping3\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21294-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21294.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21294\" class=\"elementor elementor-21294\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7a1dcb3 e-flex e-con-boxed e-con e-parent\" data-id=\"7a1dcb3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e91692 elementor-widget elementor-widget-wd_text_block\" data-id=\"9e91692\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">Which places do you deliver to?<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h4>&nbsp;Country of Delivery<\/h4><br><p>United States, United Kingdom, Germany, France, Netherlands, Italy, Denmark, Sweden. We will ship the product from US warehouse, UK warehouse, Germany warehouse or China warehouse according to your address. <\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bcd5382 e-flex e-con-boxed e-con e-child\" data-id=\"bcd5382\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1768241 elementor-widget elementor-widget-wd_popup\" data-id=\"1768241\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-shipping4\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tDefinition for Package Status\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-shipping4\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21297-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21297.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21297\" class=\"elementor elementor-21297\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6d9e2d7 e-flex e-con-boxed e-con e-parent\" data-id=\"6d9e2d7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e4afe elementor-widget elementor-widget-wd_text_block\" data-id=\"e2e4afe\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">Definition for Package Status<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><p><b>What's the definition of each package status?<\/b><\/p><br>\n<p>It indicates the current package status during transportation. You may refer to our status definition: Not Found \/ In Transit \/ Pick Up \/ Undelivered \/ Delivered \/ Alert \/ Expired. When tracking is completed, we will show the status according to all detailed tracking information.<\/p>\n<p>Given that the package status is auto-judged by the system, it's only for information reference use. Kindly note 17TRACK website\/apps work as an interface with the actual carriers. It is the info they enter into their database that we can get and present to you. But we are not responsible in any way for your shipment. In any instance, if the system gives you an incorrect package status, please don't hesitate to contact us.<\/p><br><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"1326\" height=\"1698\">\n <colgroup><col width=\"117\" span=\"2\">\n <col width=\"199\">\n <col width=\"893\">\n <\/colgroup><tbody><tr height=\"71\">\n  <td class=\"et3\" height=\"71\" width=\"117\" x:str=\"\">Type<\/td>\n  <td class=\"et3\" width=\"117\" x:str=\"\">Status<\/td>\n  <td class=\"et3\" width=\"199\" x:str=\"\">Meaning<\/td>\n  <td class=\"et3\" width=\"893\" x:str=\"\">General Explanation<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10001-3.jpg\" width=\"48\" height=\"48\"><\/td>\n  <td class=\"et5\" x:str=\"\">In Transit<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item has shipped from originating country and is en route to its destination.&nbsp;<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">Your package has been handed over to the carrier.<br>Your package has been dispatched or departed from its country of origin.<br>Your package has arrived at its destination country and pending customs inspection.<br>Your package has arrived at its destination country and during domestic transportation.<br>Your package is under another transportation period. For instance, it's in another country as a transit point and will be forwarded from there to its final destination country.<br>Please pay attention to detailed tracking information, if your item has arrived at its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package.<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10002-3.jpg\" width=\"48\" height=\"48\">\n<\/td>\n  <td class=\"et5\" x:str=\"\">Pick Up<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item is out for delivery or arrived at a local facility, you may schedule for delivery or pickup. Please be aware of the collection deadline.&nbsp;<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">Your package has arrived at a local delivery point.<br>Your package is out for delivery.<br>If you ensure your package has been delivered successfully, please ignore this notice. However, if you haven't received your package, we'd advise you to contact the carrier to arrange a re-delivery or collect your item. Hint: Generally, the carrier has a collection deadline, we'd advise you to pick up your package at once, or it might be returned to the sender.<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10003-4.jpg\" width=\"48\" height=\"48\">\n<\/td>\n  <td class=\"et5\" x:str=\"\">Delivered<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item was delivered successfully to the addressee.<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">Under most circumstances, the delivered status indicates that the carrier has delivered this package successfully. If the addressee didn't receive it, we'd advise you to contact the package sender or shipping carrier for clarification.<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10004-4.jpg\" width=\"48\" height=\"48\">\n<\/td>\n  <td class=\"et5\" x:str=\"\">Not Found<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item is not found at this moment, If necessary, please verify with the package sender and check back later.&nbsp;<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">The carrier hasn't accepted your package yet.<br>The carrier hasn't scanned and entered tracking information for your package yet.<br>Your tracking number is incorrect or invalid.<br>The item was posted a long time ago, info not available anymore.<br>Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes a few days for processing, therefore the tracking information may not appear online immediately, please try to track it again later.<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10005-4.jpg\" width=\"48\" height=\"48\">\n<\/td>\n  <td class=\"et5\" x:str=\"\">Undelivered<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification.<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">Possible reasons for unsuccessful item delivery attempt: addressee not available at the time of delivery; delivery delayed and rescheduled, addressee requested later delivery, address the problem - unable to locate premises, rural or remote areas, etc.<br>If you ensure your package has been delivered successfully, please ignore this notice. However, if you haven't received your package, we'd advise you to contact the carrier to arrange a re-delivery or collect your item. Hint: Generally, the carrier has a collection deadline, we'd advise you to pick up your package at once, or it might be returned to the sender.<\/td>\n <\/tr>\n <tr height=\"215\">\n  <td class=\"et4\" height=\"215\" x:str=\"\">\n<img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10006-3.jpg\" width=\"48\" height=\"48\"><\/td>\n  <td class=\"et5\" x:str=\"\">Expired<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">Item was in transportation period for a long time still has no delivered results.<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">At a certain stage during transportation, the carrier has not updated the tracking information due to the high volume of postage.<br>The carrier was omitted to enter the tracking information.<br>Your package may have been lost during the transportation period.<br>If you ensure your package has been delivered successfully, please ignore this notice. However, if you haven't received your package, please pay attention, we'd advise you to contact the package sender or your shipping carrier for clarification.<\/td>\n <\/tr>\n <tr height=\"336\">\n  <td class=\"et4 td_bg\" height=\"336\" x:str=\"\">\n<img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/10007-2.jpg\" width=\"48\" height=\"48\"><\/td>\n  <td class=\"et5\" x:str=\"\">Alert<\/td>\n  <td class=\"et6\" width=\"199\" x:str=\"\">The item might undergo unusual shipping conditions, this may due to several reasons, the most likely item was returned to sender, customs issue, lost, damaged, etc.&nbsp;<\/td>\n  <td class=\"et6\" width=\"893\" x:str=\"\">Your package is being returned to sender due to any of these reasons: item refused by the addressee; incorrect\/illegible\/incomplete address; expired retention period; addressee absence; etc.<br>Your package might be retained by the customs department due to any of these reasons: contains prohibited goods; importation of the goods is restricted; retained by customs due to tax payable, or any other unspecified reasons.<br>Your package may have suffered damage or been lost during the transportation period.<br>If you ensure your package has been delivered successfully, please ignore this notice. However, if you haven't received your package and it is under the\"Alert\" status, then please pay attention: you need to read and analyze the detailed tracking information carefully. Due to the complex description of worldwide shipping providers, we can't auto-detect and determine all the status 100% accurately, hope you understand. We'd advise you to contact the package sender or your shipping carrier for clarification.<\/td>\n <\/tr>\n<\/tbody><\/table><br>\n<p>We hope this helps.<\/p>\n<p>All definitions of each package status are provided by 17 track: https:\/\/t.17track.net\/<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-00d41b6 e-flex e-con-boxed e-con e-child\" data-id=\"00d41b6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27c96f0 elementor-widget elementor-widget-wd_popup\" data-id=\"27c96f0\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-shipping5\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\t\u6ce8\u6587\u3092\u8ffd\u8de1\u3059\u308b\u306b\u306f\uff1f\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-shipping5\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21285-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21285.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21285\" class=\"elementor elementor-21285\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-59de65b e-flex e-con-boxed e-con e-parent\" data-id=\"59de65b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e066e50 elementor-widget elementor-widget-wd_text_block\" data-id=\"e066e50\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">\u6ce8\u6587\u3092\u8ffd\u8de1\u3059\u308b\u306b\u306f\uff1f<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h3>\n\nHow can I track my order?<\/h3><p>To track the status of your order, please refer to the tracking information we have emailed to you. This email contains a link to the carrier's website and a tracking number that you can use to track your package.\n\nIf you're unable to track your order using the logistics carrier's website, the following information may help:&nbsp;<\/p><br>\n\n<h4>1. Track your package using the tracking number and the carrier's website. <br><\/h4><h4><br><\/h4><p><b>Here are some examples of tracking numbers, links, and carriers:<\/b>&nbsp;<\/p>\n<table><tbody><tr><td colspan=\"1\" rowspan=\"1\" class=\"\"><h4>Tracking Number Example<\/h4><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><h4>Tracking Link<\/h4><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><h4>Logistics Company<\/h4><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><h4>Delivery Period<\/h4><\/td><\/tr><tr><td colspan=\"1\" rowspan=\"1\" class=\"\">UG73****024YP<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><a href=\"https:\/\/www.yw56.com.cn\/en\/\">https:\/\/www.yw56.com.cn\/en\/<\/a><br><\/td><td colspan=\"1\" rowspan=\"1\">YANWEN<\/td><td colspan=\"1\" rowspan=\"1\">5-15 Days<\/td><\/tr><tr><td colspan=\"1\" rowspan=\"1\" class=\"\">921449027****548798494<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><a href=\"https:\/\/www.usps.com\/\">https:\/\/www.usps.com\/<\/a><br><\/td><td colspan=\"1\" rowspan=\"1\">USPS<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\">3-5 Days<\/td><\/tr><tr><td colspan=\"1\" rowspan=\"1\" class=\"\">1Z3Y189****4763969<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><a href=\"https:\/\/www.ups.com\/us\/en\/Home.page?\">https:\/\/www.ups.com\/us\/en\/Home.page?<\/a><br><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\">UPS<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\">3-7 Days<\/td><\/tr><tr><td colspan=\"1\" rowspan=\"1\" class=\"\">77****123<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><a href=\"https:\/\/www.fedex.com\/en-us\/home.html\" title=\"https:\/\/www.fedex.com\/en-us\/home.html\">https:\/\/www.fedex.com\/en-us\/home.html<\/a><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\">FEDEX<\/td><td colspan=\"1\" rowspan=\"1\" class=\"td_bg\">\n3-7 Days\n\n<\/td><\/tr><tr><td colspan=\"1\" rowspan=\"1\" class=\"\">ZP****123<\/td><td colspan=\"1\" rowspan=\"1\" class=\"\"><a href=\"https:\/\/www.17track.net\/en\" title=\"https:\/\/www.17track.net\/en\">https:\/\/www.17track.net\/en<\/a><\/td><td colspan=\"1\" rowspan=\"1\" class=\"\">17 Track<\/td><td colspan=\"1\" rowspan=\"1\" class=\"td_bg\">\n5-15 Days\n<\/td><\/tr><\/tbody><\/table><p><b><br><\/b><\/p><p><b>Tracking Steps:<\/b><br>(1) Make sure your tracking number matches the format in the \"<b>Tracking Number Example<\/b>\". Then copy the tracking number from the tracking information email that we sent to you.<br>(2) Click the \"<b>Tracking Link<\/b>\" that corresponds to your tracking number, paste the tracking number into the website and click \"<b>Track<\/b>\" (or a similar button) to view the logistics information for your package.<br>(3) If you are still having trouble tracking your package, please contact us at <b>service@joyvibetoys.com<\/b>.<br><br><b>Note: <\/b>Delivery times can be affected by a number of factors. If your package is delayed, please allow an additional 2-3 days. You can also contact your local post office for more information or contact our customer service team for assistance.<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-24472173\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-24472173\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-67ddb82 e-con-full e-flex e-con e-child\" data-id=\"67ddb82\" data-element_type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ff75ef4 e-flex e-con-boxed e-con e-child\" data-id=\"ff75ef4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9151a4 elementor-widget elementor-widget-wd_popup\" data-id=\"b9151a4\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-myaccount\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tMy Account\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-myaccount\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21315-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21315.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21315\" class=\"elementor elementor-21315\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-dee11c8 e-flex e-con-boxed e-con e-parent\" data-id=\"dee11c8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68e1f65 elementor-widget elementor-widget-wd_text_block\" data-id=\"68e1f65\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">My Account<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h4>Sign up and create an account\n<\/h4>\n<br><p>Want 15% discount on your first order?<\/p><p>Want 1 year warranty on your order?<\/p><p>Want the latest product discount offers?<\/p><p>Want to check your order?<\/p><p>Want free products?<\/p><br><p>Plus, for every dollar you spend, you earn 1 point! Every 50 points = $1 OFF.<\/p><br><h4>Click the link to sign in or create an account for a faster and easier shopping experience. If you have a Google Account, you can sign in with just one click.<\/h4><br><article class=\"4ever-article\" data-clipboard-cangjie=\"[\" root\",{},[\"p\",{\"ind\":{},\"spacing\":{},\"uuid\":\"lnlkj6axy6noonrk1l\"},[\"span\",{\"data-type\":\"text\"},[\"span\",{\"sz\":11.5,\"szunit\":\"pt\",\"data-type\":\"leaf\"},\"\"]],[\"a\",{\"href\":\"https:=\"\" www.joyvibetoys.com=\"\" login.php\",\"uuid\":\"lo6z67ke18tuglqapqb\"},[\"span\",{\"data-type\":\"text\"},[\"span\",{\"highlight\":\"rgb(247,=\"\" 247,=\"\" 248)\",\"data-type\":\"leaf\"},\"sign=\"\" in=\"\" or=\"\" create=\"\" account\"]]],[\"span\",{\"data-type\":\"text\"},[\"span\",{\"sz\":11.5,\"szunit\":\"pt\",\"data-type\":\"leaf\"},\"\"]]]]\"=\"\" data-identifier-application__slash__x-cangjie-fragment=\"JTdCJTIya2xhc3MlMjIlM0ElMjJkb2N1bWVudCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMmtsYXNzJTIyJTNBJTIyYmxvY2slMjIlMkMlMjJ0eXBlJTIyJTNBJTIycGFyYWdyYXBoJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmluZCUyMiUzQSU3QiU3RCUyQyUyMnNwYWNpbmclMjIlM0ElN0IlN0QlMkMlMjJ1dWlkJTIyJTNBJTIybG5sa2o2YXh5Nm5vb25yazFsJTIyJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJrbGFzcyUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJrbGFzcyUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlN0IlMjJrbGFzcyUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyc3olMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ExMS41JTJDJTIyc3pVbml0JTIyJTNBJTIycHQlMjIlN0QlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJrbGFzcyUyMiUzQSUyMmlubGluZSUyMiUyQyUyMnR5cGUlMjIlM0ElMjJsaW5rJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmhyZWYlMjIlM0ElMjJodHRwcyUzQSUyRiUyRnd3dy5iZXN0dmliZS5jb20lMkZsb2dpbi5waHAlMjIlMkMlMjJ1dWlkJTIyJTNBJTIybG82ejY3a2UxOHR1Z2xxYXBxYiUyMiU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIya2xhc3MlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIya2xhc3MlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMlNpZ24lMjBJbiUyMG9yJTIwQ3JlYXRlJTIwQWNjb3VudCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTdCJTIya2xhc3MlMjIlM0ElMjJtYXJrJTIyJTJDJTIydHlwZSUyMiUzQSUyMmhpZ2hsaWdodCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJ2YWx1ZSUyMiUzQSUyMnJnYigyNDclMkMlMjAyNDclMkMlMjAyNDgpJTIyJTdEJTdEJTVEJTdEJTVEJTdEJTVEJTdEJTJDJTdCJTIya2xhc3MlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIya2xhc3MlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMiUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTdCJTIya2xhc3MlMjIlM0ElMjJtYXJrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnN6JTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMnZhbHVlJTIyJTNBMTEuNSUyQyUyMnN6VW5pdCUyMiUzQSUyMnB0JTIyJTdEJTdEJTVEJTdEJTVEJTdEJTVEJTdEJTVEJTdE\" data-identifier-application__slash__x-doc-key=\"NpQlKmX2V7YEqDvL\"><p><a href=\"\/ja\/my-account\/?action=login\">Sign&nbsp;In&nbsp;or&nbsp;Create&nbsp;Account<\/a><\/p><br><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/login.png\" style=\"width:400px;height:auto;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/rg.png\" style=\"width:400px;height:auto;\"><\/article><br><br><h4>What if you forgot your password?<\/h4><p>a. Please click Forgot Password.<\/p><p>b. Then enter your email address, if your account exists, i.e. you used it to register, you will receive a \"Reset your Joyvibetoys password\" email to change your password.<\/p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/forgot.png\" style=\"width:400px;height:auto;\"><br><p>c. Click on the \"Reset Password\" button to reset your password.<\/p><p>d. If you still cannot change the password, please contact our customer support (service@joyvibetoys.com) and provide the email address you used to register the account, and we will change it for you.<\/p><p>Joyvibetoys prioritize customer privacy, so we recommend that you consider becoming a member. By signing up, you'll unlock additional benefits ,but if you cannot view your anonymous orders after registering, please feel free to contact the customer service(service@joyvibetoys.com).<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-24472174\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-24472174\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-e7b51ae e-con-full e-flex e-con e-child\" data-id=\"e7b51ae\" data-element_type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d30921e e-flex e-con-boxed e-con e-child\" data-id=\"d30921e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3694620 elementor-widget elementor-widget-wd_popup\" data-id=\"3694620\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-after1\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\t\u8fd4\u54c1\u3068\u8fd4\u91d1\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-after1\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21328-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21328.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21328\" class=\"elementor elementor-21328\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ac6830d e-flex e-con-boxed e-con e-parent\" data-id=\"ac6830d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-412d791 elementor-widget elementor-widget-wd_text_block\" data-id=\"412d791\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">\u8fd4\u54c1\u3068\u8fd4\u91d1<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h2>Enjoy our comprehensive after-sales policy!<\/h2><br><h3>1. Contact us.<\/h3><p>Official customer support email: <b>service@joyvibetoys.com.<\/b><\/p><p>Answer time: Responds within 24 hours on weekdays. Messages received on weekends or holidays will be responded to on the next business day.<\/p><h4><br><\/h4><h3>2. Tips Before Buying.<\/h3><p>Please read the product descriptions and specifications carefully before making a purchase.&nbsp;<\/p><p>If you need more information about any product, contact us at <b>service@joyvibetoys.com<\/b>.<\/p><br><h3>3. What Is Your Return Policy?<\/h3><p>Due to the intimate nature of our products, we only accept returns of unopened items with intact packaging and tags to ensure they are brand new for the health, safety, and peace of mind of our customers. Once a package is opened, products are considered used and cannot be returned unless defective.<\/p><p>To return a product, email us pictures of the unopened package within 180 days of purchase. After confirming the status of the package, we will provide you with a return address. Return shipping is at your own expense.<\/p><p>Please allow up to 3-4 weeks for us to receive and process your return. For status updates, contact us at <b>service@joyvibetoys.com<\/b>.<\/p><br><h4><b>This policy applies to, but is not limited to, the following scenarios:<\/b><\/h4><p>1) Duplicate orders due to operator error;<\/p><p>2) Change of mind;<\/p><p>3) Purchase of the wrong product;<\/p><p>4) No longer needed;<\/p><p>5) Price issues;<\/p><br><h3>4.What If an Item Is Defective?<\/h3><p>If an item is found to be defective within 180 days of purchase, contact us with the following information. After confirming the issue, we will replace it with the same item or a product of similar value.<\/p><p>1) Order number, SKU of the defective item, and a brief description of the problem;<\/p><p>2) Pictures or a video illustrating the problem;<\/p><br><h3>5. Before reporting a problem, please check the following.<\/h3><p>1) Ensure the product is fully charged and try holding the power button for 3-5 seconds to turn it on.<\/p><p>2) For dildos and vibrators, make sure the product is turned on before using the remote control. Check the remote control's battery.<\/p><p>3) Review the product's instruction manual.<\/p><p>4) Do not use products while charging.<\/p><br><h3>6. What If the Package Is Lost or Returned?<\/h3><p>1) If the parcel was delivered to the destination address but not received by you, no refund will be provided.<\/p><p>2) If the parcel is lost in transit, we will resend the same item.<\/p><p>3) If the parcel was delivered to a different address, we will resend the same item.<\/p><p>4) If a parcel is returned due to an incorrect address or failure to collect it within the specified time, we can arrange for the item to be resent. Please note that appropriate shipping fees will apply, and the exact cost will be communicated by our customer service team.<\/p><p>5) If a parcel is returned due to force majeure factors such as customs returns or post office returns without reason, we will resend the same item.<\/p><p>6) For all details, please contact our customer service department within 30 days of purchase.<\/p><br><h3>7. What If I Want to Cancel My Order?<\/h3><p>To cancel your order, contact us at service@joyvibetoys.com within 24 hours of your purchase for a free cancellation.<\/p><p>In most cases, orders are processed and shipped the same day. Therefore, it may not be possible to cancel an order once it has been submitted.<\/p><p>If the order cannot be canceled and you do not need it, try to decline the package. If you are unable to decline the package, please follow the return policy.<\/p><p>After we process your refund, it will take 3-7 business days to receive it, depending on your bank's processing time.<\/p><br><h3>8. What If I Receive the Wrong Product?<\/h3><p>If you believe you have received the wrong item, contact us within 180 days of purchase with the following information:<\/p><p>1) Pictures of the shipping label on the package;<\/p><p>2) Pictures showing the SKU on the product's plastic wrap bag;<\/p><p>3) Pictures of the entire package and the product;<\/p><p><b><br><\/b><\/p><p><b>* Updates:<\/b> we reserve the right to update our return\/refund policy at any time to enhance your after-sales experience.<br><\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-9bc326f e-flex e-con-boxed e-con e-child\" data-id=\"9bc326f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14a27f7 elementor-widget elementor-widget-wd_popup\" data-id=\"14a27f7\" data-element_type=\"widget\" data-widget_type=\"wd_popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default wd-open-popup btn-color-white btn-icon-pos-right\"  href=\"#popup-after2\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tHow to make a refund?\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"popup-after2\" class=\"wd-popup wd-popup-element wd-entry-content mfp-hide\" style=\"--wd-popup-width:900px;\">\n\t\t\t\t\t\t\t<link rel=\"stylesheet\" id=\"elementor-post-21335-css\" href=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/elementor\/css\/post-21335.css?ver=1767212499\" type=\"text\/css\" media=\"all\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21335\" class=\"elementor elementor-21335\" data-elementor-post-type=\"cms_block\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1d92362 e-flex e-con-boxed e-con e-parent\" data-id=\"1d92362\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a688cef elementor-widget elementor-widget-wd_text_block\" data-id=\"a688cef\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"service_tip\" id=\"service_tip\">\n        <p class=\"hclose\" onclick=\"close_xx()\"><\/p>\n        <h2 class=\"hp_h2\" id=\"hp_h2\">How to make a refund?<\/h2>\n        <div class=\"hp_des\" id=\"hp_des\"><h4>1. Refund for Cancellation<\/h4><p>To cancel your order, please contact Joyvibetoys at service@joyvibetoys.com within 24 hours of your purchase for a free cancellation.<\/p><br><h4>2. Other After-Sales Issues<\/h4><p>1) For any other after-sales issues or concerns, please contact Joyvibetoys immediately at service@joyvibetoys.com.<\/p><p>2) The after-sales warranty period is 180 days, during which you can contact Joyvibetoys for assistance with any issues related to your purchase.<\/p><p>3) To initiate a refund or address any post-purchase concerns, it is important to contact Joyvibetoys customer service at the provided email address within the specified time frames.<\/p><\/div>\n    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-24472175\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-24472175\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\"elementor-element elementor-element-23e0352 e-con-full e-flex e-con e-child\" data-id=\"23e0352\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d06750c e-flex e-con-boxed e-con e-parent\" data-id=\"d06750c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6d696 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"ca6d696\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Can't find what you're looking for?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>We are happy to help you!<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad55b52 elementor-widget elementor-widget-wd_button\" data-id=\"ad55b52\" data-element_type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-icon-pos-right\"  href=\"mailto:service@joyvibetoys.com\" style=\"--btn-color:#fff;\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tGive us a Email\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8fb8205 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"8fb8205\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-726d624 elementor-widget elementor-widget-wd_infobox\" data-id=\"726d624\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-center box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/2025\/06\/yuding-40x40.png\" class=\"attachment-40x40 size-40x40\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t100% \u63a7\u3048\u3081\u306a\u51fa\u8377\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39708b8 elementor-widget elementor-widget-wd_infobox\" data-id=\"39708b8\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box 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class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t48\u6642\u9593\u767a\u9001\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dca5f1e elementor-widget elementor-widget-wd_infobox\" data-id=\"dca5f1e\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-center box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/joyvibetoys.com\/wp-content\/uploads\/2025\/06\/qifei-40x40.png\" class=\"attachment-40x40 size-40x40\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t$69\u4ee5\u4e0a\u9001\u6599\u7121\u6599\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hi there, how can we help you? Order Shipping Account After-sales Active Frequently questions about payment Frequently questions about payment<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15698","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/pages\/15698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/comments?post=15698"}],"version-history":[{"count":88,"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/pages\/15698\/revisions"}],"predecessor-version":[{"id":21349,"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/pages\/15698\/revisions\/21349"}],"wp:attachment":[{"href":"https:\/\/joyvibetoys.com\/ja\/wp-json\/wp\/v2\/media?parent=15698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}